After a while, you end up going to a particular dealer multiple times, and you kind of get to know the person who does the trades - usually a manager of some sort. When you find out that the trader has been replaced, left, gotten fired, whatever, it's kind of like losing someone you considered a friend.
Then there are the "cold calls." First time in a new city, and as you walk in the door, you're looked at like something the cat dragged in. Sometimes the dealer is having a really bad day, and takes his frustration out on you. I had one dealer who (unknowing by me,) wanted the car delivered with a full tank of fuel. When I didn't have it filled I was told to, "...take that f#$%^g car down the road to the f@#$%^g gas station and fill the f@#$%^g thing up."
At a time like that, there are three courses of action. One, tell him to fill the f@#$%^g car up himself, and while he's at it, shove it someplace where it won't fit. Not a good course of action. Second, go fill the car up and tuck your tail between your legs and take your whipping. Better course of action, if you have no self respect. Third, tell the guy, "Tell you what. I'm going to walk out the door and come back in again. Let's start this trade all over again." Works better, and sometimes the guy realizes that it's not your fault.
Most are ok, they know you're only doing an easy job you're not getting paid a lot to do. Besides, if you tell the guy you have friends in the area, (whether you do or not,) he thinks you might throw some business his way.
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